PLANNING A SAFE HOMECOMING
Old Pine discusses pickup, an agreed meetup, in-cabin flight nanny service, and eligible ground transport after a family is approved and a puppy is reserved. The available option depends on the puppy’s age and development, veterinary clearance, route, weather, carrier or destination rules, and service availability.
Pickup may be available by appointment. A regional or airport meetup may also be possible when the location and schedule are practical for both parties. Old Pine provides the confirmed time, location, handoff instructions, and any items the family should bring before the appointment.
An in-cabin flight nanny travels with the puppy in the passenger cabin in an airline-compliant carrier and completes the handoff at the agreed airport. Availability depends on the route, airline requirements, weather, and the nanny’s schedule.
After the service is confirmed, the family receives the itinerary and handoff details. Airline rules control carrier dimensions, airport procedures, and what may travel in the carrier. Old Pine does not arrange cargo-hold service for puppies.
Ground transport may be discussed for a suitable route. Before booking, Old Pine will provide the family with the transport provider’s identity, planned route, estimated duration, update schedule, and handoff plan in writing. Travel time, the puppy’s needs, weather, pickup timing, and provider availability determine whether this option is appropriate.
Old Pine looks for a direct route when practical. Airlines, airports, weather, and transport providers can change schedules after a trip is arranged, so an arrival time is an estimate until the handoff is complete. The family receives confirmed details before departure and updates when Old Pine receives material changes.
Many flight-nanny itineraries are planned for same-day departure and arrival, but same-day completion is not guaranteed. If a route or schedule changes, Old Pine will coordinate the next practical step with the family and provider.
The puppy’s going-home package includes applicable veterinary and vaccination records, ownership-transfer or registration documents, written health terms, and current food and care guidance. A familiar comfort item may be included when permitted by the carrier or transport provider.
Carrier setup, water, food, bedding, and other travel supplies follow the attending veterinarian’s guidance and the rules of the airline or transport provider.
Transportation charges are separate from the puppy’s listed price unless the written agreement says otherwise. Before a service is booked, the family receives a written quote identifying the transportation method, planned handoff, quoted fee, payment timing, and any cancellation or rescheduling terms supplied by the provider.
Weather, airline changes, route changes, or a provider’s schedule may affect timing or cost. Any known change will be discussed with the family before a revised booking is accepted when circumstances permit.
Prepare a quiet arrival area, fresh water, and the puppy’s current food. Keep the first day calm and allow time for rest. Contact your veterinarian in advance and schedule the initial examination within the period stated in the Health Guarantee.
No. Old Pine does not arrange cargo-hold transportation for puppies. A puppy traveling by air uses an in-cabin flight nanny service.
A puppy must be at least eight weeks old, fully weaned, and cleared for travel by the attending veterinarian. Development or health may require a later homecoming date.
Many flight-nanny itineraries are planned for same-day departure and arrival. The carrier, route, weather, or another operational change can affect the schedule, so same-day completion is not guaranteed.
Transportation fees are quoted separately unless the written agreement states otherwise.
Old Pine confirms an option after reviewing the puppy’s needs, route, timing, weather, destination requirements, and provider availability.
Old Pine will work with the family and provider to reschedule or adjust the plan. Any fee or credit follows the written quote and the provider’s terms.
Pickup or an airport meetup may be available by appointment. The exact plan must be confirmed with Old Pine before the family books travel.